Find answers to commonly asked questions below. If you can't find what you're looking for, feel free to contact us.
Getting Started
How do I create an account?
Click on 'Create Account' in the menu, fill in your details including account name, password, and email. After creating your account, you can create your first character.
How do I download the client?
Visit the Downloads page to download the game client. Make sure to also download the IP Changer if required and configure it with our server IP.
What client version do I need?
We currently support client version 12.x. You can download the correct version from our Downloads page.
How do I connect to the server?
Use the IP Changer to set the IP to sv.bigot.com.br and port 7171. Then open the client and login with your account name and password.
Gameplay
What are the experience rates?
Our server runs with 100x experience, 50x skills, 30x magic, and 3x loot rates.
Is there free premium?
Premium can be purchased through our donation system or earned through special events.
What vocations are available?
We have 4 vocations: Knight (melee tank), Paladin (ranged/hybrid), Sorcerer (offensive magic), and Druid (support/healing magic).
How does the task system work?
Visit the Tasks page in the Library section to see available hunting tasks. Complete tasks by killing the required monsters to earn rewards and experience bonuses.
Account & Characters
How many characters can I have?
Each account can have up to 10 characters. You can create new characters from your Account Management page.
Can I change my character name?
Name changes are not available through the website. Contact staff if you need help with your character.
I forgot my password, what do I do?
Use the 'Lost Account' feature in the Account menu. You can recover your account using your recovery key or registered email.
Can I transfer characters between accounts?
Character transfers are not currently supported for security reasons.
Donations
What payment methods do you accept?
We accept PayPal, credit cards, and various cryptocurrency options. Visit the Donate page for all available options.
How long until I receive my coins?
Coins are usually delivered instantly after payment confirmation. If you don't receive them within 15 minutes, please contact support.
Are donations refundable?
All donations are final and non-refundable. Please make sure to review your purchase before completing the transaction.
Technical Issues
The client crashes when I try to login
Make sure you have the correct client version and that your IP Changer is configured properly. Try running the client as administrator.
I'm experiencing lag or high ping
Check your internet connection and try closing other applications. If the issue persists, it may be a routing problem - try using a VPN.
My character is stuck or bugged
Try logging out and waiting 15 minutes before logging back in. If still stuck, contact support with your character name and location.